{"id":8553,"date":"2026-04-25T18:52:11","date_gmt":"2026-04-25T13:22:11","guid":{"rendered":"https:\/\/banitoday.com\/continue-with-human-touch-amid-digital-push-banks-told\/"},"modified":"2026-04-25T18:52:11","modified_gmt":"2026-04-25T13:22:11","slug":"continue-with-human-touch-amid-digital-push-banks-told","status":"publish","type":"post","link":"https:\/\/banitoday.com\/hi\/continue-with-human-touch-amid-digital-push-banks-told\/","title":{"rendered":"Continue with human touch amid digital push, banks told"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div data-articlebody=\"1\"><video-embed value=\"false\"\/><\/p>\n<div class=\"ihgno clearfix  \">\n<div class=\"e9jwa\">\n<div class=\"vdo_embedd\">\n<div class=\"GfdvZ\">\n<section class=\"_bIDB  clearfix id-r-component leadmedia undefined undefined  E9tg9 \" style=\"top:0px\">\n<div class=\"_bIDB\" data-ua-type=\"1\" onclick=\"stpPgtnAndPrvntDefault(event)\">\n<div class=\"ypVvZ\">\n<div class=\"WGttI\"><img src=\"https:\/\/static.toiimg.com\/thumb\/msid-130507430,imgsize-45022,width-400,height-225,resizemode-4\/fm-nirmala-sitharaman-about-anthropic-mythos-ai.jpg\" alt=\"Continue with human touch amid digital push, banks told\" decoding=\"async\" fetchpriority=\"high\"\/><\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div><\/div>\n<\/div>\n<p>PUNE: Union Finance Minister <a href=\"https:\/\/timesofindia.indiatimes.com\/topic\/nirmala-sitharaman\" styleobj=\"[object Object]\" class=\"\" commonstate=\"[object Object]\" frmappuse=\"1\">Nirmala Sitharaman<\/a> on Friday said that banks should continue to have a human interface while serving the customers despite the massive continuing thrust on digitisation.<span class=\"id-r-component br\" data-pos=\"4\"\/>\u201cDigitisation should happen. It brings in greater inclusivity. But as this digitisation is happening we should ask ourselves whether we are getting distant from our customer base,\u201d she said in Pune at the inauguration of the Local Head Office (LHO) for the Maharashtra Circle (excluding Mumbai) in Pune today. Until the shift, SBI\u2019s both LHOs (Maharashtra and Mumbai metro) operated out of BKC, Mumbai.<span class=\"id-r-component br\" data-pos=\"6\"\/>Sitharaman also laid emphasis on bank funding for legacy industrial clusters, largely MSME. <!-- -->Maharashtra, particularly its eastern and south-eastern districts, is known for MSMEs, which have to be given support.<span class=\"id-r-component br\" data-pos=\"11\"\/>Sitharaman said that in times of global turmoil, banks have a major role to play in boosting domestic consumption. \u201cDomestic consumption has stood by us well when global markets are in a churn and exports are taking a beating. No doubt, despite the tariffs and other challenges our exporters have been able to find newer markets and keep exports floating,\u201d she said.<span class=\"id-r-component br\" data-pos=\"14\"\/>On Mythos, she said that Indian banks are well prepared to meet newer challenges. \u201cThe Ministry of Electronics and Information Technology (Meity) is in active talks with various authorities and govts from across the globe and with technology companies to understand as to how this is going to play out and what is the preparedness we need in India,\u201d Sitharaman said.<\/div>\n<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/timesofindia.indiatimes.com\/business\/india-business\/continue-with-human-touch-amid-digital-push-banks-told\/articleshow\/130507422.cms\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>PUNE: Union Finance Minister Nirmala Sitharaman on Friday said that banks should continue to have a human interface while serving the customers despite the massive continuing thrust on digitisation.\u201cDigitisation should happen. It brings in greater inclusivity. But as this digitisation is happening we should ask ourselves whether we are getting distant from our customer base,\u201d [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8554,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-8553","post","type-post","status-publish","format-standard","has-post-thumbnail"],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/banitoday.com\/hi\/wp-json\/wp\/v2\/posts\/8553","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/banitoday.com\/hi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/banitoday.com\/hi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/banitoday.com\/hi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/banitoday.com\/hi\/wp-json\/wp\/v2\/comments?post=8553"}],"version-history":[{"count":0,"href":"https:\/\/banitoday.com\/hi\/wp-json\/wp\/v2\/posts\/8553\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/banitoday.com\/hi\/wp-json\/wp\/v2\/media\/8554"}],"wp:attachment":[{"href":"https:\/\/banitoday.com\/hi\/wp-json\/wp\/v2\/media?parent=8553"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/banitoday.com\/hi\/wp-json\/wp\/v2\/categories?post=8553"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/banitoday.com\/hi\/wp-json\/wp\/v2\/tags?post=8553"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}